What is MTN eShop? Everything You Need to Know

Hi guys, I’m glad to announce to you the latest online store in Nigeria. 

MTN-Nig launched an online store where you can purchase products and services such as 4G MIFI,

4G/5G Broadband Routers, EYESYTE’S Battery Cameras, Data Plans, Enterprise Services, Cloud Services(Bulk SMS), etc. 

Are you tired of the hassle of traditional shopping and looking for a convenient way to purchase products online? Look no further than MTN eShop, a revolutionary platform that brings the world of online shopping right to your fingertips from the comfort of your home, and it will be delivered to you. In this article, we will explore what MTN eShop is, how it works, its benefits, the pickup and delivery, and how you can access it. Let’s dive in and discover everything you need to know about MTN eShop.


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In today’s fast-paced world, online shopping has become increasingly popular, offering convenience and accessibility to consumers. MTN eShop is a digital marketplace provided by MTN, one of the leading telecommunication companies in Nigeria. It allows users to browse and purchase a wide range of products right from their mobile devices.

Before we delve into the main thing, let’s quickly understand what MTN eShop is all about. 

What is MTN eShop?

MTN eShop is an online shopping platform that enables users to explore and buy products from anywhere in Nigeria. 

The products and services you can get include, Data Bundles, Airtime, Smartphones, Broadband Routers, MIFI, Bulk SMS,  and more. 

It provides a seamless and secure shopping experience, making it easier than ever to find and purchase your desired items.

Now, to get started, let’s know how you can access the platform.

How Can You Have Access to the MTN eShop?

As long as you have an active internet connection, you can access the MTN eShop anywhere by visiting the MTN website https://MTN.ng/ scroll down and click on the eShop at the bottom of the platform.

How Do I Register/Log in on MTN eShop?

It is one of the easiest & fastest sign up/log in you can see. Within a minute, your profile is ready. 

Follow these steps to log in on MTN eShop

  • After visiting the online store, click on the profile icon, located at the top right corner
  • Choose any of these log in options (Google account, Email, Facebook, Phone number)
  • Then, click on the selected method and log in.

Note: to use the phone number method, you must use an MTN line. However, you can still have access and log in using another option. 

What Products and Services Can You Purchase on MTN eShop?

You can purchase different kinds of products and services on the platform such as Airtime top up, Data Bundles, MTN 4G/5G Broadband Routers, 4G MiFi, Cloud Services, Enterprise Services, Smartphones, etc. 

I know you’re already planning on purchasing that 5G Broadband Router from the platform. But before you do that, let me show you how to place an order and make a payment when shopping on the MTN eShop.


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How Do You Place an Order/Pay on MTN eShop?

Like I said earlier, shopping on the platform is very easy and secure.

Here are the steps to follow when shopping on MTN eShop

  • Visit the MTN eShop online platform
  • Register and log in your account
  • Search the name of the product or services on the search box. Or select from the listed categories below
  • Choose any product you need from the available items
  • If you’re buying more than one item, click “Add to Cart”. If you’re purchasing just one item, tap “Buy Now” to proceed to the next stage
  • Enter the shipping information. (Make sure the information you provided is correct
  • Choose the delivery option you want(Home Delivery or Pickup Delivery)
  • Select any of the listed/available payment method (Debit cards, Bank Transfer, USSD, etc)
  • Then, tap “Order” to complete the payment.

What Are the Benefits of using MTN eShop?

Shopping on the platform comes with lots of great features such as

Convenient online shopping – Nationwide Delivery

With MTN eShop, you can enjoy the convenience of shopping from anywhere, at any time. Whether you’re at home, at work, or on the go, you can easily access the platform and explore a vast array of products.

Wide range of products

MTN eShop offers a diverse selection of products to cater to different preferences and needs. From the latest gadgets like Smartphones and MiFi devices to Data/Airtime. 

 Secure payment options

MTN eShop prioritizes the safety of its users’ transactions. It supports secure payment options such as mobile money, bank transfers, giving you peace of mind while making purchases.

24/7 Support

Incase of any complications, you can reach out to them any time. Dial 300 for MTN users only, or call 08031000180 using any other network. 

Quick/Prompt Delivery

There’s nothing like delay. Your order gets to you as quickly as possible. 

These and more are some of the benefits you can get using the platform. 

Special promotions and discounts

MTN eShop often runs special promotions and discounts, allowing you to enjoy even more value for your money. Keep an eye out for exclusive deals, flash sales, and discount codes to make your shopping experience even more rewarding.


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MTN eShop revolutionizes the way we shop by bringing a world of products to our fingertips. With its user-friendly interface, wide selection of products, and secure payment options, it offers a convenient and enjoyable online shopping experience. Whether you’re looking for Smartphones, Broadband Routers, MiFi, EYESYTE’S Battery Cameras, MTN eShop has you covered. Start exploring today and enjoy the convenience of online shopping with MTN eShop.

Frequently asked questions FAQs 

Are Prices on MTN eShop Negotiable?

Unfortunately the prices are not negotiable. 

However, you can stand a chance for a discount. To be updated, make sure you’re following all their social media handles for information about campaigns for promo. 

What are the delivery options for MTN eShop?

MTN eShop provides various delivery options, including home delivery and pick-up locations. The available options may vary based on your location.

Is my payment information secure on MTN eShop?

Yes, MTN eShop takes security seriously and ensures that your payment information is protected using industry-standard encryption.

What Payment Methods Are Used in the MTN eShop

When shopping on MTN eShop, payment is never an issue. 

You can pay through these means USSD, MoMo, Bank Transfer, Debit Card, NQR. 

For Data Bundles, you can pay with Airtime. 

How Do You Check the Status of Your Account?

It is very important to know the status of the items you bought. 

Follow the steps below to check it

  • Visit the MTN eShop platform, and log In to your account
  • Click on “My Account” tab located on your profile
  • Then click on”My Orders”.

Can You Return any Damaged Products?

If you received any damaged product on delivery, you can return it back. 

However, such products won’t be replaced immediately, but will be done after investigation has been carried out. 


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Can You Pay on Delivery?

This is a newly launched online store. Presently, there’s nothing like pay on delivery. 

You’re required to make your payment on the platform before your product can be shipped or services rendered. 

What Currencies Are Accepted in MTN eShop?

Currently, you can only pay with one currency which is the Nigeria Naira(₦). 

Can You Cancel an Order on MTN eShop?

The answer is no. 

There’s no option for that on the platform. Immediately you make a payment, you can’t be able to cancel such payment. 

Always make sure you Cross-check your items and prices before making a payment. 

How Long Is the Delivery?

Basically, it takes 1-2 days(24-48 hours) for the item to be delivered.

The delivery duration may vary depending on your location and the availability of the item you ordered for. 

What Can You Do if Your Parcel is Lost or Stolen?

If you found yourself in this situation, kindly reach out to eShopsupport.ng@mtn.com via email to help rectify the issue. 

What if I have issues with my order or need assistance?

 MTN eShop has a dedicated customer support team that can assist you with any issues or inquiries. Contact their support channels for prompt assistance.

Dial 300 for MTN users

Call 08031000180 using any other network

Reach out to them via customercareng@mtn.com 

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